Customer Support
Live Telephone Technical Support
Mozaex exclusively sells services and products through a network of trained Authorized
Mozaex Dealers.
Please first contact your Mozaex Dealer
for immediate technical assistance.
If you are unable to locate your Mozaex Dealer then please contact your Mozaex Project
Manager for assistance by clicking here.
If you need immediate support and you are unable to contact your Dealer then please
directly contact Mozaex.
Mozaex offers in most cases no-charge 24 hour technical support via either email,
telephone or fax on all warranted Mozaex products.
Phone: (01) 801-685-9000 Option 2
Toll free phone (USA): 800.866.9797 Option 2
or you may send a message.
Please provide all technical information before contacting Mozaex. Please be sure
to include with your request the MediaMax's serial number and model number which
may be found on the MediaMax's serial number tag typically located on the product's
rear panel.
Thank you for choosing Mozaex. We look forward to serving you!
The Mozaex Support Team
Documentation Downloads
Mozaex software is only available to Authorized Mozaex Dealers. Documentation for
most products is available by clicking on the associated link below. Please contact
Mozaex by clicking here if you need to
locate an Mozaex Dealer or require direct Mozaex technical support.
Mozaex Documentation
The Mozaex Commitment to
Quality and Service
The Mozaex founders takes pride in their 26 year record of providing award winning
quality and service to tens of thousands of MediaMax and other Axonix customers
around the world.
We are so confident in the reliability of our products that we offer a no-charge
3 year limited warranty and free lifetime Dealer telephone support.
Be sure to ask your Dealer about the Mozaex SurePlay service which allows either
your Dealer to gain access to your Mozaex system over the web to perform periodic
maintenance and software updates.